teleshopping

In modern times Teleshopping is used by the customers. Teleshopping means shopping done through televisions, computers with Internet. Many small retail shop owners have Points Of Sale (POS) and Back Office Computer Systems. These can be connected with the personal computers used by the customers in their houses. Teleshopping will help the elderly and the disabled people who have visual, aural and oral defects. Besides helping others, Teleshopping is an easy way of shopping for the aged and the disabled people. These two categories of people need not depend upon others for shopping. People other than the elderly and the disabled can also make use of the services rendered by Teleshopping retail business. **Advantages** 1. Both the elderly and the disabled people could manage one of their life activities, i.e., Shopping through PC’s (Personal Computers) 2. It initiates and motivates their self-help and self-dependence. 3. They gain self-confidence and self-respect. This enables them to have a positive approach to life. 4. People who have visual, aural and oral defects can also do teleshopping through various devices available for each category. 5. So the Social Organisations (e.g. Old Age Homes) who take care of these people can now divert their social work to some other places or activities. **Problems faced** 1. The main problem of the implementation of Teleshopping is in the service management. There are difficulties for the service personnel (Oriented people) to contact the customers especially the aged and the disabled people. How far these people will utilise the technology of the PCS is also a question. 2. It is not easy to do teleshopping for those people who have visual and oral defects. It can be rectified by some other devices like touchsensitive screen. 3. With the teleshopping service the distribution organisation has to deal with a lot of small orders spread over the territory. 4. It has also to keep its catalogue upto date, in a coherent multimedia format suitable for use by people with different handicaps (defects). e.g. Pictorial and audio description of goods. 5. The problem of managing payments in a secure way has also to be dealt with carefully. 6. Mechanism has to be studied and integrated for helping people with cognitive problems to manage their budget.

Social and Ethical Issues > > Other Useful Sites: > [|New German Teleshopping Channal] > [|Teleshopping News]
 * People and Machines**
 * Some people enjoy talking to the staff in the retail stores or enjoy the shopping with the social aspect invloved. The online shopping does not provide that aspect when using e-commerce.
 * Security**
 * Many people will not use the e-commerce over the Internet because they are afraid of card theft and internet thraud.
 * Need to forteit financial records because they could be stolen during the e-transactions
 * Privacy and anonymity**
 * Financial details could be revealed
 * Anonymous shopping or bank transitions could be done if the privacy would be broken